How Pre-orders Work

A Pre-order item allows the client to purchase our most requested items in advance. When Pre-ordering an item from our website, please keep the following in mind:

  • Payment is charged immediately at checkout and not when the item ships.
  • The pre-order item may arrive at our facility either before or after the Estimated Ship Date posted in the description box.  Pre-order dates listed on our site are based on information we receive from our manufacturers and are subject to change.  
  • The listed date may not indicate the exact ship date for your pre-order. The pre-order may complete processing within 10 business days from the listed date.

  • To ensure faster delivery of your in-stock item(s), it is suggested that you place separate orders: one for your pre-order item(s) and another for your in-stock item(s).
DOMESTIC (US) ORDERS: 
  • If the estimated ship date is less than 30 days from the purchase date, all items in your order will be shipped together once the last Pre-Order is processed. 
  • If your order include multiple pre-order items, all items will be processed together within the last listed date.
  • If shipping was paid originally then you will only pay for shipping once.  We will not charge you again once your Pre-order is ready to ship.

INTERNATIONAL ORDERS:

  • If your order includes an in stock item with a Pre-order item your entire order will be shipped within the processing time of the last listed date.

 

If at any time you need further details, please contact us at info@shopkosmios.com and we will be happy to assist! 

Our Pre-order Items are best selling Kosmios pieces that have previously been in stock and sold out multiple times.