How Pre-orders Work
A Pre-order item allows the client to purchase our most requested items in advance. When Pre-ordering an item from our website, please keep the following in mind:
- Payment is charged immediately at checkout and not when the item ships.
- The pre-order item can arrive prior or after the Estimated Ship Date thats posted in the description box and may take up to 7 business days to process from the Estimated Ship Date.
In the event that your Pre-Order item is not processed within 7 business days from the Estimated Shipping Date, an update will be provided via email.
- DOMESTIC ORDERS: If the estimated ship date is more than 30 days from the purchase date and your order includes a Pre-order item with an in stock item, your in stock items will ship separately. If shipping was paid originally then you will only pay for shipping once. We will not charge you again once your Pre-order is ready to ship. If the estimated ship date is less than 30 days, all items in your order will be shipped together once the Pre-Order is processed.
- INTERNATIONAL ORDERS: If your order includes an in stock item with a Pre-order item your entire order will be shipped on or around the estimated ship date.
- If at any time you need further details, please contact us at (866) 210-3692 or via email at firstname.lastname@example.org and we will be happy to assist!
- Our Pre-order Items are best selling Kosmios pieces that have previously been in stock and sold out multiple times.