Have any online questions or concerns regarding your order? Or simply need help placing an order? We’re here to help!


Email us

Feel free to shoot us an email at info@shopkosmios.com and we’ll respond within the next 24 hours of the earliest business day.



Contact us

Our customers' satisfaction is our number one priority.

We offer a full refund when the product is in the original condition and has not been worn.

Please note that customers will be responsible for shipping costs.

Orders are processed Monday through Friday within 2 business days. Orders that are processed after packages are received by the mail carrier will be shipped the following business day. Shipping time does not include processing days.

*Pre-Orders are processed surrounding the estimated ship date.

Products titled as "Pre-Order" will include an estimated ship date. Click here to learn more about How Pre-Orders Work.

If a product you want is out of stock, please join our VIP List. We will send you a notifications when they are back in stock!


Returns shipped within 14 days will receive a refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

Contact support

Email us at info@shopkosmios.com